Glossary
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- COBS Conduct of Business Sourcebook
  - COBS 1 Application
  - COBS 2 Conduct of business obligations
  - COBS 3 Client categorisation
  - COBS 4 Communicating with clients, including financial promotions
    - COBS 4.1 Application
    - COBS 4.2 Fair, clear and not misleading communications
    - COBS 4.3 Financial promotions to be identifiable as such
    - COBS 4.4 Compensation information
    - COBS 4.5 Communicating with retail clients
    - COBS 4.6 Past, simulated past and future performance
    - COBS 4.7 Direct offer financial promotions
    - COBS 4.8 Cold calls and other promotions that are not in writing
    - COBS 4.9 Financial promotions with an overseas element
    - COBS 4.10 Systems and controls and approving and communicating financial promotions
    - COBS 4.11 Record keeping: financial promotion
    - COBS 4.12 Unregulated collective investment schemes
    - COBS 4.13 UCITS
  - COBS 5 Distance communications
  - COBS 6 Information about the firm, its services and remuneration
  - COBS 7 Insurance mediation
  - COBS 8 Client agreements
  - COBS 9 Suitability (including basic advice)
  - COBS 10 Appropriateness (for non-advised services)
  - COBS 11 Dealing and managing
  - COBS 12 Investment research
  - COBS 13 Preparing product information
  - COBS 14 Providing product information to clients
  - COBS 15 Cancellation
  - COBS 16 Reporting information to clients
  - COBS 17 Claims handling for long-term care insurance
  - COBS 18 Specialist Regimes
  - COBS 19 Pensions supplementary provisions
  - COBS 20 With-profits
  - COBS 21 Permitted Links
  - Transitional Provisions and Schedules
- ICOBS Insurance: Conduct of Business sourcebook
- MCOB Mortgages and Home Finance: Conduct of Business sourcebook
- BCOBS Banking: Conduct of Business sourcebook
- CASS Client Assets
- MAR Market Conduct
Regulatory Processes
Redress
Specialist sourcebooks
Listing, Prospectus and Disclosure
Handbook Guides
Regulatory Guides

Communicating with clients, including financial promotions (COBS 4)

Reference Code	Title
COBS 4.1	Application
COBS 4.2	Fair, clear and not misleading communications
COBS 4.3	Financial promotions to be identifiable as such
COBS 4.4	Compensation information
COBS 4.5	Communicating with retail clients
COBS 4.6	Past, simulated past and future performance
COBS 4.7	Direct offer financial promotions
COBS 4.8	Cold calls and other promotions that are not in writing
COBS 4.9	Financial promotions with an overseas element
COBS 4.10	Systems and controls and approving and communicating financial promotions
COBS 4.11	Record keeping: financial promotion
COBS 4.12	Unregulated collective investment schemes
COBS 4.13	UCITS